Orders are processed within 1–2 business days and delivered within 4–6 business days across India. Delivery may vary slightly based on your location or unforeseen delays.

We accept UPI, debit/credit cards, net banking, and wallets through secure payment gateways.

❌ Cash on Delivery (COD) is not available.

Yes, we offer free standard shipping across India on all prepaid orders — no minimum cart value required.

We have a 7-day return policy for damaged or incorrect items.

To initiate a return:

Returns without an unboxing video may not be accepted.

Yes, exchanges are accepted within 48 hours of delivery.

📧 Email us at support@lokshop.in with your order details. A flat ₹150 exchange shipping fee applies.

Yes, orders can be canceled within 24 hours or before dispatch. Once shipped, cancellation isn’t possible. Repeated cancellations may lead to account restrictions.

After we receive and inspect your return, the refund is processed within 7–15 business days to your original payment method or bank account.

We’re here to help!

📧 Email: support@lokshop.in

📞 Phone/WhatsApp: 8787234499

📍 Location: 9A Jaruli Phesh 1, Barra, Kanpur Nagar